Managing Workforce Diversity
Business success increasingly depends on understanding and effectively managing employee and client diversity. Nowhere is this more the case than in organizations that must compete for skilled employees.
In order to increase retention rates, today's managers need to understand the impact of a continuously changing workforce and demonstrate creative, flexible strategies to meet employee needs.
This interactive workshop will provide managers with knowledge about key concepts and the organizational development strategies required to ensure a valuing diversity workplace.
Participants will learn:
- why differences affect how we work, how we want to be managed and how we manage others;
- what culture is and how it impacts perception, behaviour, values;
- to identify their own management style with respect to culture and diversity;
- how to become more sensitive to coworkers;
- how to improve employee recruitment and retention outcomes;
- to develop strategies to create a discrimination and harassment free workplace;
- to value the advantages arising from and benefits of employee diversity.
Exact training content is custom designed to meet client needs.
Workshop content can provide information and activities about:
- Diversity and diversity related concepts
- Identifying, understanding and developing skills needed to manage a diverse workforce
- Becoming the employer of choice
- Diversity business case
- Culture, values, communication and the workplace
- Overcoming stereotypes, prejudice and discrimination in the workplace
- Defining and overcoming barriers to inclusion
- Managing diversity related conflict
- Integrating a diversity component into performance appraisals
- Developing a managing diversity action plan