Preparing for a Global Assignment
Managing Across Cultures...
Strategies for Leading a Global Workforce...
Working Towards Cross-Cultural Success...
Does your organization work internationally?
Do you move staff overseas?
Are your employees global commuters?
Effective cross-cultural training provides employees with key information about working internationally. It offers concrete suggestions on how to manage and interact effectively with coworkers. Global employees benefit by learning about successful workplace adaptation, while their families develop the skills to benefit from the relocation experience.
More importantly, research increasingly shows that this training reduces the incidence of failed assignments and early returns to the country of origin. The training topics described below will enable participants to become successful international employees, managers and international citizens. This is a learning process that will help them and their families succeed overseas.
Participants will learn to:
- recognize how culture affects all aspects of personal and work life;
- understand how culture affects and determines management styles and expectations about management performance;
- effectively respond to negative feelings that arise due to relocation;
- manage others and work effectively in a foreign environment;
- develop strategies to demonstrate respect and sensitivity for employees in the foreign environment;
- identify effective help-seeking behaviour;
- consider issues and values related to global diversity, corporate values and cross-cultural success;
- develop the skills to decrease employee turnover;
- analyze how to improve employee recruitment and retention outcomes.
Exact training content is custom designed to meet client needs.
Workshop content can provide information and activities about:
- Understanding culture
- Culture shock and cross-cultural adaptation
- Cultural self-awareness
- Gender issues and culture
- Effective cross-cultural communication
- Adaptation issues and challenges: single employees, couples, families
- Impact of visible and invisible differences on work and communication styles
- Building and managing a multicultural team
- Becoming the manager of choice
- Negotiation skills
- Culture and management styles
- Time management
- Developing culturally sensitive Performance Appraisal techniques
- Issues and concerns related to hiring new employees in a foreign environment
- Culture and conflict (expression and resolution)
- Culture and value differences
- Destination country (history, culture, political system, economy)
- Global diversity issues, concepts and values
- Personal action plan